Text Messaging Privacy Policy
Text Messaging Privacy Policy (HIPAA)
Our practice is committed to protecting your privacy and maintaining the confidentiality of your health information. This policy explains how we use text messaging (SMS) communications.
Use of Text Messaging
We may use text messaging to communicate with patients regarding:
- Appointment reminders
- Appointment confirmations or rescheduling
- Office updates related to your care
- Responses to patient inquiries
Text messaging is used primarily for scheduling and administrative communication.
Protected Health Information (PHI)
Text messages are not used to communicate detailed clinical information, diagnoses, treatment details, or other sensitive protected health information unless specifically requested by the patient and permitted by law.
While we take reasonable precautions, standard text messaging may not be fully secure. By opting in to text communications, you acknowledge and accept this risk.
Information Collected
When you opt in, we may collect:
- Name
- Mobile phone number
- Appointment-related information
- Communication preferences
Sharing of Information
We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes. Information is only shared with service providers necessary to deliver text messaging services in accordance with applicable privacy laws.
Message Frequency
Message frequency varies depending on your appointments and communication needs.
Message & Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
Opt-Out
You may opt out of text messaging at any time by replying STOP to any message or by contacting our office directly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect patient information consistent with HIPAA requirements.
Contact Information
If you have questions about this policy, please contact:
Greater Cincinnati Endodontics
513-786-0260